SALEM, Shaymaa; ELKHATTAT, Dina. Communication Strategies of Product-Harm Crises via Social Media: A Case Study on Samsung and Apple. The Arab Journal of Administration, Cairo, v. 39, n. 3, p. 225–236, 2019. DOI: 10.21608/aja.2019.48496. Disponível em: https://ajajournal.org/aja/article/view/423. Acesso em: 28 dec. 2025.