BARAKAT , Mohamed. A Proposed Model For Antecedents and Consequences of Customers’ Satisfaction With Banks: Field Study To Egyptian Commercial Banks and Foreign Commercial Banks Working In Egypt. The Arab Journal of Administration, Cairo, v. 39, n. 2, p. 75–98, 2019. DOI: 10.21608/aja.2019.36039. Disponível em: https://ajajournal.org/aja/article/view/429. Acesso em: 28 dec. 2025.