RAGAB, Jihan; MASRY, Mohamad. The Role of Customer Empowerment in Development His Equity for The Firm through of Mediating Relationship Quality: Empirical Study on Customers of Mobile Telecommunications Firms in Syria. The Arab Journal of Administration, Cairo, v. 39, n. 1, p. 165–190, 2019. DOI: 10.21608/aja.2019.27780. Disponível em: https://ajajournal.org/aja/article/view/446. Acesso em: 28 dec. 2025.