AL-RASHED, Taghreed; DAMANHOURI, Amal. The Impact of the Application of the Balanced Scorecard in Improving Performance: An Empirical Study on the Commercial Banks in Jeddah. The Arab Journal of Administration, Cairo, v. 38, n. 1, p. 163–198, 2018. DOI: 10.21608/aja.2018.17325. Disponível em: https://ajajournal.org/aja/article/view/525. Acesso em: 28 dec. 2025.