ELHABASHY, Emad; RAGHEB, Mohamed A.; SADEK, Heba Hassan; ABOKHASHABA, Mohamed. Impact of Electronic Customer Relationship Management on Purchase Intention with Mediation Role of Customer E-Satisfaction: Evidence from Egyptian SMEs. The Arab Journal of Administration, Cairo, v. 44, n. 6, p. 305–318, 2024. DOI: 10.21608/aja.2024.277492.1610. Disponível em: https://ajajournal.org/aja/article/view/608. Acesso em: 28 dec. 2025.