The Effect of Total Quality Management Practices on Institutional Performance: An Empirical Analysis Using Saudi Institutional Accreditation Standards. The Arab Journal of Administration, Cairo, v. 42, n. 4, p. 381–400, 2022. DOI: 10.21608/aja.2022.273283. Disponível em: https://ajajournal.org/index.php/aja/article/view/152. Acesso em: 2 jun. 2026.