Influence of Innovation Capabilities and Customer Experience on Loyalty: Empirical Study in the Egyptian Private Hospitals. The Arab Journal of Administration, Cairo, v. 44, n. 6, p. 291–304, 2024. DOI: 10.21608/aja.2024.273726.1601. Disponível em: https://ajajournal.org/index.php/aja/article/view/607. Acesso em: 12 jun. 2026.