"The Role of Total Quality Management Practices In Enhancing Competitive Priorities «An Empirical Study»". The Arab Journal of Administration, Cairo, v. 42, n. 3, p. 131–150, 2022. DOI: 10.21608/aja.2022.137128.1242. Disponível em: https://ajajournal.org/index.php/aja/article/view/117. Acesso em: 12 jun. 2026.