The Impact of Hybrid Work on Productivity: A Field Study in the Jordanian Industrial Sector

Abstract

This study aims to explore the impact of hybrid work on productivity in the industrial sector in Jordan. To achieve this objective, the researcher adopted a descriptive-analytical approach. The study population consisted of 20 industrial companies in Jordan, randomly selected from various sectors implementing hybrid work models. The total number of employees in the target organizations reached 26,100, according to the organizations’ reports. The sample size was determined to be 384 individuals, and 500 questionnaires were distributed to participants from different job levels and genders.
A total of 423 questionnaires were retrieved and analyzed. The study revealed several significant findings, most notably that the level of hybrid work implementation in the targeted industrial organizations is relatively high, which has had a considerable positive impact on various dimensions of productivity, including flexibility, resource utilization, production efficiency, innovation, and quality.
The results demonstrated that higher levels of hybrid work adoption contribute significantly to improving overall productivity. The study recommends encouraging industrial organizations to adopt the hybrid work model on a wider scale, implementing monthly training programs to enhance the use of technological tools, and improving internal communication through digital platforms. It also suggests establishing innovation centers to support quality, investing in digital infrastructure to facilitate remote work, adopting policies to support work-life balance, and implementing a digital system to monitor employee performance.