Public Values in Saudi Arabian Artificial Intelligence Policy Documents: A Mixed-Method Analysis Using NVivo and the Bannister & Connolly (2014) Framework

Abdulrahman Rashed Dafer Althabiti (1)
(1) King Saud University, Saudi Arabia

Abstract

Background: The integration of artificial intelligence (AI) into public sector governance generates complex value tensions that remain understudied in non-western institutional contexts. Objective: This study examines public values embedded in Saudi Arabian governmental AI policy documents, using the Bannister & Connolly (2014) framework as an analytical lens alongside qualitative content analysis conducted via NVivo 15. A purposive sample of nine official documents published between 2016 and 2024 was subjected to systematic matrix coding, generating 198 total coding references across three value categories. Two NVivo matrices were produced: a cross-tabulation matrix (Q3) yielding 222 pure diagonal references from 270 total, and a considerations-to-risks matrix (Q4) comprising 115 considerations and 54 risks (n = 169). 
Duty-Oriented Values dominate at 43.7%, followed by Socially-Oriented Values (28.4%) and Service-Oriented Values (27.9%), with a single-reference margin separating the latter two. The Q4 matrix reveals that Socially-Oriented Values carry the highest relative tension (ratio 1.33:1), while Duty-Oriented Values record the highest absolute risk count. Cross-contextual comparison with Toll et al. (2020) reveals a notable structural similarity: both Saudi and Swedish AI policy documents exhibit an identical 43.7% dominance of duty/professionalism values, which may suggest an institutional logic in which governments frame transformative technologies primarily through compliance and control lenses. Crucially, Saudi documents acknowledge risks at 32% of Q4 references versus 9.6% in the Swedish corpus, embodying the “more nuanced view” advocated by Toll et al. 
The term second-generation governance is used here in the sense developed by Janowski (2015) and elaborated by Bullock (2019). Janowski (2015) maps four stages of digital government evolution, distinguishing first-generation models, characterised by the digitisation of existing services, from later-generation models that integrate adaptive policy-making, contextual responsiveness, and transformational governance objectives. Bullock (2019) extends this stage-logic into the AI policy domain by tracking the analytical shift from compliance-and-control framings of artificial intelligence (first generation) to dual-track framings that combine promotional optimism with explicit regulatory caution (second generation). Saudi AI policy documents, as the present analysis demonstrates, exhibit this dual-track structure: a substantial proportion of references articulate developmental ambitions while another substantial proportion of references articulate risk-acknowledging regulatory positions, the two coexisting within the same policy texts. Saudi AI policy documents represent a second-generation governance model that balances promotional optimism with legislative caution. The findings contribute to the emerging literature on AI governance values in non-Western institutional contexts and offer a replicable methodological framework for comparative document analysis.

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References

Bannister, F., & Connolly, R. (2014). ICT, Public values and transformative government: A framework and programme for research. Government Information Quarterly, 31 (1), 119-128. https://doi.org/10.1016/j.giq.2013.06.002

Asad, T. (2003). Formations of the Secular: Christianity, Islam, Modernity. Stanford University Press.

Bazeley, P., & Jackson, K. (2013). Qualitative Data Analysis with NVivo. (2nd ed.). SAGE Publications.

Boddy, C. R. (2016). Sample size for qualitative research. Qualitative Market Research: An International Journal, 19 (4), 426-432. https://doi.org/10.1108/QMR-06-2016-0053

Bozeman, B. (2007). Public values and public interest: Counterbalancing economic individualism. Georgetown University Press.

Bullock, J. B. (2019). Artificial intelligence, discretion, and bureaucracy. The American Review of Public Administration, 49 (7), 751-761. https://doi.org/10.1177/0275074019856123

Chadwick, A., & May, C. (2003). Interaction between states and citizens in the age of the Internet: “e-government” in the United States, Britain, and the European Union. Governance, 16 (2), 271-300. https://doi.org/10.1111/1468-0491.00216

Chen, Y.-C., Ahn, M. J., & Wang, Y.-F. (2023). Artificial intelligence and public values: Value impacts and governance in the public sector. Sustainability, 15 (6), 4796. https://doi.org/10.3390/su15064796

Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20 (1), 37-46. https://doi.org/10.1177/001316446002000104

Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62 (1), 107-115. https://doi.org/10.1111/j.1365-2648.2007.04569.x

Geertz, C. (1973). The Interpretation of Cultures: Selected Essays. Basic Books.

Hammersley, M. (2013). What is qualitative research? Bloomsbury Academic.

Hood, C. (1991). A public management for all seasons? Public Administration, 69 (1), 3-19. https://doi.org/10.1111/j.1467-9299.1991.tb00779.x

Hsieh, H.-F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15 (9), 1277-1288. https://doi.org/10.1177/1049732305276687

Janowski, T. (2015). Digital government evolution: From transformation to contextualisation. Government Information Quarterly, 32 (3), 221-236. https://doi.org/10.1016/j.giq.2015.07.001

Jobin, A., Ienca, M., & Vayena, E. (2019). The global landscape of AI ethics guidelines. Nature Machine Intelligence, 1 (9), 389-399. https://doi.org/10.1038/s42256-019-0088-2

Jæger, B., & Löfgren, K. (2010). The history of the future: Changes in Danish e-government strategies 1994–2010. Information Polity, 15 (4), 253-269. https://doi.org/10.3233/IP-2010-0217

Krippendorff, K. (2018). Content analysis: An introduction to its methodology. (4th ed.). SAGE Publications.

Kuziemski, M., & Misuraca, G. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic countries. Telecommunications Policy, 44 (6), 101976. https://doi.org/10.1016/j.telpol.2020.101976

Landis, J. R., & Koch, G. G. (1977). The measurement of observer agreement for categorical data. Biometrics, 33 (1), 159-174. https://doi.org/10.2307/2529310

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. SAGE Publications.

Mahmood, S. (2005). Politics of Piety: The Islamic Revival and the Feminist Subject. Princeton University Press.

McHugh, M. L. (2012). Interrater reliability: The kappa statistic. Biochemia Medica, 22 (3), 276-282. https://doi.org/10.11613/BM.2012.031

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Moore, M. H. (1995). Creating Public Value: Strategic Management in Government. Harvard University Press.

Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16 (1), 1-13. https://doi.org/10.1177/1609406917733847

Patton, M. Q. (2015). Qualitative Research and Evaluation Methods. (4th ed.). SAGE Publications.

Pollitt, C., & Bouckaert, G. (2017). Public Management Reform: A Comparative Analysis. (4th ed.). Oxford University Press.

O’Connor, C., & Joffe, H. (2020). Intercoder reliability in qualitative research: Debates and practical guidelines. International Journal of Qualitative Methods, 19, 1-13. https://doi.org/10.1177/1609406919899220

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Rose, J., Persson, J. S., Heeager, L. T., & Irani, Z. (2015). Managing e-government: Value positions and relationships. Information Systems Journal, 25(5), 531-571. https://doi.org/10.1111/isj.12052

Said, E. W. (1978). Orientalism. Pantheon Books.

Saudi Council of Economic Affairs and Development. (2016). Vision 2030. Kingdom of Saudi Arabia.

SDAIA. (2023). Generative AI Guide for Government Entities. Saudi Data & AI Authority.

SDAIA/NDMO. (2023). Personal Data Protection Law Executive Regulations. Kingdom of Saudi Arabia.

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Toll, D., Lindgren, I., Melin, U., & Madsen, C. O. (2020). Values, benefits, considerations and risks of AI in government: A study of AI policy documents in Sweden. Journal of eDemocracy and Open Government, 12(1), 40–60. https://doi.org/10.29379/jedem.v12i1.593

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Authors

Abdulrahman Rashed Dafer Althabiti
Author Biography

Abdulrahman Rashed Dafer Althabiti, King Saud University

Bannister, F., & Connolly, R. (2014). ICT, Public values and transformative government: A framework and programme for research. Government Information Quarterly, 31 (1), 119-128. https://doi.org/10.1016/j.giq.2013.06.002
Asad, T. (2003). Formations of the Secular: Christianity, Islam, Modernity. Stanford University Press.
Bazeley, P., & Jackson, K. (2013). Qualitative Data Analysis with NVivo. (2nd ed.). SAGE Publications.
Boddy, C. R. (2016). Sample size for qualitative research. Qualitative Market Research: An International Journal, 19 (4), 426-432. https://doi.org/10.1108/QMR-06-2016-0053
Bozeman, B. (2007). Public values and public interest: Counterbalancing economic individualism. Georgetown University Press.
Bullock, J. B. (2019). Artificial intelligence, discretion, and bureaucracy. The American Review of Public Administration, 49 (7), 751-761. https://doi.org/10.1177/0275074019856123
Chadwick, A., & May, C. (2003). Interaction between states and citizens in the age of the Internet: “e-government” in the United States, Britain, and the European Union. Governance, 16 (2), 271-300. https://doi.org/10.1111/1468-0491.00216
Chen, Y.-C., Ahn, M. J., & Wang, Y.-F. (2023). Artificial intelligence and public values: Value impacts and governance in the public sector. Sustainability, 15 (6), 4796. https://doi.org/10.3390/su15064796
Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20 (1), 37-46. https://doi.org/10.1177/001316446002000104
Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62 (1), 107-115. https://doi.org/10.1111/j.1365-2648.2007.04569.x
Geertz, C. (1973). The Interpretation of Cultures: Selected Essays. Basic Books.
Hammersley, M. (2013). What is qualitative research? Bloomsbury Academic.
Hood, C. (1991). A public management for all seasons? Public Administration, 69 (1), 3-19. https://doi.org/10.1111/j.1467-9299.1991.tb00779.x
Hsieh, H.-F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15 (9), 1277-1288. https://doi.org/10.1177/1049732305276687
Janowski, T. (2015). Digital government evolution: From transformation to contextualisation. Government Information Quarterly, 32 (3), 221-236. https://doi.org/10.1016/j.giq.2015.07.001
Jobin, A., Ienca, M., & Vayena, E. (2019). The global landscape of AI ethics guidelines. Nature Machine Intelligence, 1 (9), 389-399. https://doi.org/10.1038/s42256-019-0088-2
Jæger, B., & Löfgren, K. (2010). The history of the future: Changes in Danish e-government strategies 1994–2010. Information Polity, 15 (4), 253-269. https://doi.org/10.3233/IP-2010-0217
Krippendorff, K. (2018). Content analysis: An introduction to its methodology. (4th ed.). SAGE Publications.
Kuziemski, M., & Misuraca, G. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic countries. Telecommunications Policy, 44 (6), 101976. https://doi.org/10.1016/j.telpol.2020.101976
Landis, J. R., & Koch, G. G. (1977). The measurement of observer agreement for categorical data. Biometrics, 33 (1), 159-174. https://doi.org/10.2307/2529310
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. SAGE Publications.
Mahmood, S. (2005). Politics of Piety: The Islamic Revival and the Feminist Subject. Princeton University Press.
McHugh, M. L. (2012). Interrater reliability: The kappa statistic. Biochemia Medica, 22 (3), 276-282. https://doi.org/10.11613/BM.2012.031
Ministry of Economy and Planning. (2023). National AI Index. Kingdom of Saudi Arabia.
Moore, M. H. (1995). Creating Public Value: Strategic Management in Government. Harvard University Press.
Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16 (1), 1-13. https://doi.org/10.1177/1609406917733847
Patton, M. Q. (2015). Qualitative Research and Evaluation Methods. (4th ed.). SAGE Publications.
Pollitt, C., & Bouckaert, G. (2017). Public Management Reform: A Comparative Analysis. (4th ed.). Oxford University Press.
O’Connor, C., & Joffe, H. (2020). Intercoder reliability in qualitative research: Debates and practical guidelines. International Journal of Qualitative Methods, 19, 1-13. https://doi.org/10.1177/1609406919899220
Persson, J., Reinwald, A., Skorve, E., & Nielsen, P. (2017). Value positions in e-government strategies: Something is (not) changing in the state of Denmark. ECIS 2017 Proceedings, 904-917.
Rose, J., Persson, J. S., Heeager, L. T., & Irani, Z. (2015). Managing e-government: Value positions and relationships. Information Systems Journal, 25(5), 531-571. https://doi.org/10.1111/isj.12052
Said, E. W. (1978). Orientalism. Pantheon Books.
Saudi Council of Economic Affairs and Development. (2016). Vision 2030. Kingdom of Saudi Arabia.
SDAIA. (2023). Generative AI Guide for Government Entities. Saudi Data & AI Authority.
SDAIA/NDMO. (2023). Personal Data Protection Law Executive Regulations. Kingdom of Saudi Arabia.
SDAIA. (2024a). AI Adoption Framework. Saudi Data & AI Authority.
SDAIA. (2024b). AI Ethics Principles. Saudi Data & AI Authority.
Toll, D., Lindgren, I., Melin, U., & Madsen, C. O. (2020). Values, benefits, considerations and risks of AI in government: A study of AI policy documents in Sweden. Journal of eDemocracy and Open Government, 12(1), 40–60. https://doi.org/10.29379/jedem.v12i1.593
Veale, M., & Brass, I. (2019). Administration by algorithm? Public management meets public sector machine learning. In K. Yeung & M. Lodge (Eds.), Algorithmic Regulation, (pp. 121-149). Oxford University Press.
Yin, R. K. (2018). Case study Research and Applications: Design and Methods. (6th ed.). SAGE Publications.

Public Values in Saudi Arabian Artificial Intelligence Policy Documents: A Mixed-Method Analysis Using NVivo and the Bannister & Connolly (2014) Framework. (2026). The Arab Journal of Administration, 46(3), 377-392. https://doi.org/10.21608/aja.2026.486090.2086

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Public Values in Saudi Arabian Artificial Intelligence Policy Documents: A Mixed-Method Analysis Using NVivo and the Bannister & Connolly (2014) Framework. (2026). The Arab Journal of Administration, 46(3), 377-392. https://doi.org/10.21608/aja.2026.486090.2086

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