The Extent to which Content Marketing Contributes to Promoting Entrepreneurship: The Mediating Role of the Positive Word-of-Mouth «An Analytical Study of the Opinions of a Sample of Egyptian Hotel Guests»
Abstract
The current Study aimed to present a Scientific Addition related to Researching the Mediating Role of the Positive Word-of-Mouth on the Relationship between Content Marketing and Entrepreneurship in the Egyptian Hotels under Study. The Descriptive Analytical Method was used to Test the Study Hypotheses. The Data was collected through a Questionnaire designed for this Purpose, Where Data were collected from 384 Individuals within the Egyptian Hotel Guest Community (departures), especially Guests of Five-Star Hotels in Alexandria, The Data was analyzed by My Software IBM SPSS 26, IBM SPSS AMOS 20.The Results of the Study concluded that there is a Statistically Significant correlation between the Study Variables, There is a Significant and Statistically Significant Effect of Content Marketing on the Positive Word-of-Mouth in the Hotels under Study, There is a Significant and Statistically Significant Effect of content Marketing on Entrepreneurship, Positive Impact of the Positive Word-of-Mouth on Entrepreneurship, Mediator Effect of the Positive Word-of-Mouth on the Relationship between Content Marketing and Entrepreneurship in the Hotels under Study.There are Statistically Significant Differences in the Respondents’ Evaluation of the Level of Content Marketing in the Hotels under Study According to the Difference in the Hotel Content Marketing Technique and the Absence of those Differences According to the form of Marketing the Contents of the Hotel, the Positive Word-of-Mouth in the Hotels under Study According to the Different Determinants of Choosing the Hotel and the Absence of those Differences in Terms of the Type of the Spoken Word and the Decision-Maker to Choose the Hotel, There are Significant Statistically Significant Differences in the Respondents’ Evaluation of the Level of Entrepreneurship in the Hotels under Study According to Different Nationality, and the Absence of those Differences in Terms of Gender of the Respondents.
Full text article
References
Abu Bakr, M. I. (2020). Strategic costing methods and their role in supporting the competitive advantage of the industrial sector. Casablanca, Cairo.
Abu Eid, R. A. (2016). The impact of religious motivation and positive word of mouth on customer decisions in dealing with Islamic banks from the customers' perspective. Global Journal of Islamic Marketing, 5(2), 43–60.
Al-Ashwal, A. H. A. H., Ibn Abdul Karim, & Amany bint Talal. (2022). Entrepreneurship strategies and their impact on organizational success: A case study of the University of Science and Technology Hospital, Sana'a. Journal of Social Studies, 28(1), 43–74.
Al-Dulaimi, B. (2019). The impact of transformational leadership practices on achieving entrepreneurship: A field study in Iraqi private colleges [Master’s thesis, Al al-Bayt University]. Jordan.
Al-Sayed, R. M. (2017). The impact of electronic word of mouth on customers' hotel selection: An applied study on five-star hotel customers in the Red Sea. Egyptian Journal of Commercial Studies, 41(4), 189–235.
Al-Shudaifat, A. S. A., & Al-Azamat, A. M. N. (2022). The impact of digital content marketing on customer engagement: A field study on entrepreneurial projects in Jordan [Unpublished master’s thesis]. Al al-Bayt University, Mafraq.
Al-Tawous, G., & Boudra, K. (2022). The contribution of content marketing to achieving customer satisfaction: An analytical study of Algeria Telecom customers. Journal of Financial and Accounting Studies, 9(1), 1077–1096.
Bin Thamer, K. (2021). Innovative content marketing for Verne Global Green Data Center in Iceland: A case study of the Green Data Center News (GDCN) website. Economic Researcher Journal, 9(1), 347–360.
Bin Jarwa, H. (2021). The importance of practicing Word of Mouth (WOM) marketing in influencing the purchasing behavior of the Algerian consumer: A case study of the consumer in Touggourt. Economic Insights Journal, 11(1), 569–588.
Boujnana, F., & Al-Dawi, A. (2021). Measuring the impact of marketing communication strategy on generating positive word of mouth among customers of telecommunications companies in Algeria using PLS-SEM structural equation modeling. Journal of Finance and Business Economics, 5(4), 240–265.
Jawwal, M., & Abd al-Samad, B. (2021). Electronic word of mouth and its impact on the decision to purchase hotel services: An applied study on customers of the Red Carpet Hotel in Mila. Journal of the Institute of Economic Sciences, 24(1), 1147–1167.
Zalat, M. A. M. (2021). The impact of content marketing on consumer purchasing decision-making: Applied to website customers. Journal of Commercial Studies and Research, 41(3), 67–101.
Salman, I. S. (2019). The impact of electronic word of mouth and customer satisfaction as mediating variables between e-service quality and e-repurchase intention in light of the COVID-19 pandemic: A field study. Journal of Financial and Commercial Studies, 1(3), 149–186.
Abd al-Daim, S. M. I. (2022). The relationship between social TV phenomenon and entertainment content marketing strategies via digital platforms: An exploratory study on a sample of content marketers. Arab Journal of Media Research, (76), 322–351.
Abd al-Aal, R. A. M. (2015). The impact of electronic word of mouth via social media on youth intentions for online shopping. Egyptian Journal of Commercial Studies, 39(3), 1–73.
Abd al-Aziz, A. H. (2010). The role of word of mouth in customer selection of the treating physician: An applied study on private clinic customers. Egyptian Journal of Commercial Studies, 34(3), 585–627.
Abdullah, A. (2020). The role of strategic entrepreneurship in enhancing the capabilities of agile organizations: A case study of telecommunications companies in the Euphrates region [Published master’s thesis, University of Kerbala].
Qarni, H. B. (2022). Evaluation of digital content marketing techniques via social media: An analytical and qualitative study. Arab Journal of Media and Communication Research, 1(36), 206–261.
Kotler, P. (2018). Moving from traditional marketing to digital marketing (E. Dawood, Trans.; A. Madi, Rev.). Jabal Amman Publishers.
Mohamed, A. A. (2018). The impact of content marketing on improving the mental image of the Egyptian tourism sector. Scientific Journal of Commerce and Finance, 38(1), 65–100.
Merhej, M. A., & Hassan, B. M. (2020). The role of entrepreneurship in enhancing hotel service quality: A field study on four and five-star hotels in Lattakia. Tishreen University Journal for Research and Scientific Studies: Economic and Legal Sciences Series, 42(3), 437–457.
Mashti, F., & Ait Oukassi, F. (2022). The impact of content marketing on the cognitive awareness of mobile subscribers through Facebook: A field study of a sample of Mobilis subscribers. Al-Bashaer Economic Journal, 8(1), 534–556.
Muqabilah, I. K. M., Malaeb, O., & Muqabilah, S. I. M. (2021). Concepts and terminology in the field of entrepreneurship and small and medium enterprises. Development Bridge (Jisr Al-Tanmiya), (153), 1–57.
Moussa, Q., & Ben Ali, N. Z. (2022). Employing knowledge technology in economic sciences: Entrepreneurship and small and medium enterprises between theory and practice—presenting pioneering models. Scientific Research Journal, 7(13), 185–207.
Nassour, R., Houd, N. H., & Hammad, M. (2021). The role of content marketing elements in improving the brand's mental image: A survey study on consumers of the Syronics brand in Lattakia Governorate. Tishreen University Journal for Research and Scientific Studies: Economic and Legal Sciences Series, 43(5), 179–195.
Ward, M. Z., & Rashak, H. K. (2021). Entrepreneurship and its role in supporting the economy and achieving development: A study of the entrepreneurial environment in Iraq, Egypt, and Tunisia. Rimah Journal for Research and Studies, (61), 256–289.
Ahmed, N.; Musa, R.; Harris, M. & Harun, M. (2016). “The Impact of Social Media Content Marketing (SMCM) Towards Brand Healthy”, Procedia Economics and Finance, 37, 331-336.
Ajina, A. S. (2019). “The Role of Content Marketing in Enhancing Customer Loyalty: An Empirical Study on Private Hospitals in Saudi Arabia”, Innovative Marketing, 15 (3), 71-84.
Akinyemi, F. & Ojah, K. (2018). “Transition probabilities between Entrepreneurship Phases in Africa’s Emerging Economies: The Case of Nigeria and South Africa”, Journal of Developmental Entrepreneurship, 23 (03), 1-20.
Al-Qawasmi, M. A., & Shaqour, S. (2026). Strategic Leadership Practices and their Role in Achieving Organizational Excellence: A Case Study of Al-Istiqlal University. Arado Business Journal, 1(2), 127–144. https://doi.org/10.64190/abj.1.2.2026.17
Alves, P. (2021). Content Marketing E Brand Engagement Na Rede Social Facebook. (Doctoral Dissertation, Instituto Polytechnic do Porto (Portugal).
Ashley, C. & Tuten, T. (2019). “Creative Strategies in Social Media Marketing: An exploratory Study of branded Social Content and Consumer engagement”, Psychology& Marketing, 32 (1), 15-27.
Chen, H. & Lee, Y. J. (2018). “Is Snapchat a Good Place to Advertise? How Media Characteristics Influence College-aged Young Consumers’ Receptivity of Snapchat Advertising”, International Journal of Mobile Communications, 16 (6), 697-714.
Doyle, S. (2008). “Social Network Analysis in the Telco Sector Marketing Applications”, Journal of Database Marketing & Customer Strategy Management, 15 (2), 130-134.
Gottschalk, S. A. & Mafael, A. (2017). “Cutting Through the Online Review Jungle: Investigating Selective eWOM Processing”, Journal of Interactive Marketing, 37, 89-104.
Goyette, I.; Ricard, L.; Bergeron, J., & Marticotte, F. (2010). “e‐WOM Scale: Word-of‐Mouth Measurement Scale for E‐Services Context”, Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l’ Administration, 27 (1), 5-23.
Kapferer, J. (2015). Kapferer on Luxury: How Luxury Brands Can Grow Yet Remain Rare. Kogan Page Publishers.
Mateus X.; Wayan, G.; Gusti A. & Desak, K. (2019). “Entrepreneurial Leadership Moderating High Performance Work System and Employee Creativity on Employee Performance”, Cogent Business& Management Journal, 6 (1), 1-12.
Mauri, A. G. & Minazzi, R. (2013). “Web Reviews Influence on Expectations and Purchasing Intentions of Hotel Potential Customers”, International Journal of Hospitality Management, 34, 99-107.
Perlines, F. H. & Araque, B. Y. (2015). “Entrepreneurial Orientation in Hotel Establishments”, In: 2nd International Symposium on Partial Least Squares Path Modeling, Seville (Spain).
Saeed, M., & Taher, R. (2026). The Effectiveness of Digital Transformation in Enhancing Institutional Performance in Higher Education Institutions. Arado Business Journal, 1(2), 91–110. https://doi.org/10.64190/abj.1.2.2026.14
Authors
Copyright (c) 2026 The Arab Journal of Administration

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.












