The Impact of the Application of Artificial Intelligence on the Quality of Decision-Making in the Emirate of Asir Region during the Covid-19 Epidemic

Abstract

This study dealt with the impact of the application of artificial intelligence on the quality of decision-making, and the main objective of this study was to identify the role of artificial intelligence in making administrative decisions in the Emirate of Asir region, and the problem of the study centered on the application of artificial intelligence methods and its impact on the quality of decision-making, and to achieve these goals The descriptive approach was relied upon, and the questionnaire was used as a tool for collecting information and data from the sample members. The study community consisted of the employees of the Emirate of Asir region, which numbered (600) male and female employees, and the study sample consisted of a random sample of (200) employees. The study reached the following results, there is a statistically significant relationship between the use of artificial intelligence methods and the quality of administrative decision-making, and this relationship was explained by the value of the determination factor Square-R, which reaches 0.5%. The results of the Pearson correlation test indicated that there is a “positive” correlation between the academic qualification and the artificial intelligence variable. The results also showed a “positive” correlation between the academic qualification and the field of administrative decision-making. It was found that there is a statistically significant relationship between the capacity of the system and the quality of decision-making. The study recommended the need to develop the skills of workers in order to deal with the different methods of artificial intelligence, and work on defining the scientific and objective foundations to be adopted in decision-making.