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Measuring Public Service Quality and Attaining Customer Satisfaction in Egypt

Zeinab Abbas Zaazou ⁽¹⁾

(1) Modern Sciences and Arts University (MSA), Egypt

353-362

Abstract Views : 1534

Download :177

10.21608/aja.2024.308893.1686

The Relationship between Service Quality Dimensions and Customer Satisfaction in Public Service Organizations with Application to EgyptAir

Marwa Fahim ⁽¹⁾

(1) Modern Academy for Computer Science and Management Technology, Egypt

229-258

Abstract Views : 1737

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10.21608/aja.2019.27918

Evaluation of Educational Policies of the Jordanian Ministry of Higher Education and Scientific Research in the Period 2016-2023 in Light of the Evaluation Criteria and Implementation Requirements and their Reflection on Performance from the Prespective of Employees in the Jordanian Higher Education

Anan Abu-hummour ⁽¹⁾ , Iman Qasim Al-Zoubi ⁽¹⁾

(1) Yarmouk University, Jordan

Abstract Views : 185

Download :24

10.21608/aja.2025.351395.1774

The Impact of the Awareness of Employees in Public Health Sector in Wadi Addawasir: The Importance of the Application of Total Quality Management )TQM( Principles For Achieving Goals «A Field Study»

Anas Abbas ⁽¹⁾

(1) Prince Sattam Bin Abdulaziz University, Saudi Arabia

93-112

Abstract Views : 1374

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10.21608/aja.2019.27765

The Brand Involvement as a Mediator Between Sports Sponsorship and Jordanian Audience Behavior: Psychological-Communication Analysis

Iyad Al-Nsour ⁽¹⁾ , Saud Alsahli ⁽¹⁾

(1) Imam Mohammad Ibn Saud Islamic University, Saudi Arabia

255-286

Abstract Views : 668

Download :276

10.21608/aja.2025.404536.1897

Economic Aspects of Contractual Jobs and Telecommuting In Light of the Arab Civil Service Laws

Adel Alsenn ⁽¹⁾

(1) Egypt-Japan University, Egypt

143-168

Abstract Views : 1224

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10.21608/aja.2021.176701

Impact of Management Change on the Quality of Health Service: A Case Study on Ahmed bin Agila Hospital Laghouat

Abdelkader Charef ⁽¹⁾

(1) University of Laghouat, Algeria

171-188

Abstract Views : 1165

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10.21608/aja.2018.17417

"The Need for Private Sector Participation In Providing Public Projects in the Kingdom of Saudi Arabia"

Faisal Al-Sharif ⁽¹⁾ , Ibtisam Al-Omar ⁽¹⁾

(1) Colleges of the Arab East, Saudi Arabia

43-56

Abstract Views : 1217

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10.21608/aja.2021.87942.1123

Government Efforts to Develop Emergency Medical Services in the Kingdom of Saudi Arabia

Ramzi Shaybah ⁽¹⁾ , Hawi Jafari ⁽¹⁾ , Sanad Issa ⁽¹⁾ , Abdul Rahman Ghajary ⁽¹⁾ , Mazen Mutawa ⁽¹⁾ , Majed El-Mesh ⁽¹⁾ , Ali Jandali ⁽¹⁾ , Nader Aqili ⁽¹⁾ , Muhammad Al-Haqawi ⁽¹⁾ , Ibrahim Al-Ajam ⁽¹⁾ , Musa Malihi ⁽¹⁾ , Yahya Morie’a ⁽¹⁾ , Ayman Shulan ⁽¹⁾

(1) Saudi Red Crescent Authority, Saudi Arabia

301-314

Abstract Views : 1111

Download :237

10.21608/aja.2022.183168.1376