"Arab Journal of Administration"
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Government Efforts to Develop Emergency Medical Services in the Kingdom of Saudi Arabia

Ramzi Shaybah (1) , Hawi Jafari (1) , Sanad Issa (1) , Abdul Rahman Ghajary (1) , Mazen Mutawa (1) , Majed El-Mesh (1) , Ali Jandali (1) , Nader Aqili (1) , Muhammad Al-Haqawi (1) , Ibrahim Al-Ajam (1) , Musa Malihi (1) , Yahya Morie’a (1) , Ayman Shulan (1)
(1) Saudi Red Crescent Authority, Saudi Arabia
301-314
Abstract Views : 1119
Download :278
10.21608/aja.2022.183168.1376

A Field Study of the Role of Human Resources Training to Improve the Quality of the Algerian Hotel Services

Benouadah Hachemi (1) , Benaichi Ammar (2)
(1) Msila University, Algeria,
(2) Biskra University, Algeria
191-210
Abstract Views : 883
Download :0
10.21608/aja.2018.17357

How Students of The Yemeni University of Science and Technology Perceive The Quality of The University Services According to The Service Quality Measure (SERVQUAL)

Riyadh Alghaili (1)
(1) The Arab Academy for Banking and Financial Studies, Yemen
139-156
Abstract Views : 1787
Download :0
10.21608/aja.2018.17415

Measuring Public Service Quality and Attaining Customer Satisfaction in Egypt

Zeinab Abbas Zaazou (1)
(1) Modern Sciences and Arts University (MSA), Egypt
353-362
Abstract Views : 1552
Download :179
10.21608/aja.2024.308893.1686

The Impact of the Awareness of Employees in Public Health Sector in Wadi Addawasir: The Importance of the Application of Total Quality Management )TQM( Principles For Achieving Goals «A Field Study»

Anas Abbas (1)
(1) Prince Sattam Bin Abdulaziz University, Saudi Arabia
93-112
Abstract Views : 1380
Download :0
10.21608/aja.2019.27765

Examining Influence of Forensic Accounting Skills and Education on Fraud Detection: Mediating Role of Job Satisfaction

Warda Alsheikh (1)
(1) Umm Al-Qura University, Saudi Arabia
381-398
Abstract Views : 1144
Download :204
10.21608/aja.2025.431340.1960

The Relationship between Service Quality Dimensions and Customer Satisfaction in Public Service Organizations with Application to EgyptAir

Marwa Fahim (1)
(1) Modern Academy for Computer Science and Management Technology, Egypt
229-258
Abstract Views : 1747
Download :0
10.21608/aja.2019.27918

The Moderating Role of Management Support in the Relationship between Modern Financial Technology Trends and the Quality of Electronic Banking Services In the Jordanian Banking Sector: Case Study of Cairo-Amman Bank

Dheif Allah Khalaf E’leimat (1) , Abdel-Rahman Kh. El-Dalabeeh (1) , Mohannad Obeid Alshbiel (1) , Rakan Obeid Al-Shbiel (1)
(1) Al al-Bayt University, Jordan
81-96
Abstract Views : 1496
Download :97
10.21608/aja.2023.192796.1401

Availability of Digital Transformation Requirements and its Impact on the Quality of Hotel Services in the Gaza Strip: A Field Study

Mansour Abdelqader (1) , Muhammad Hamdan (2)
(1) Alaqsa University, Palestine, State of,
(2) Islamic University - Gaza, Palestine, State of
273-296
Abstract Views : 902
Download :0
10.21608/aja.2023.191904.1396

The Impact of Employees’ Empowerment Strategy On the Quality of Services Provided by Jordanian Islamic Insurance Companies

Naim AL-Qadi (1)
(1) Al-Balqa Applied University, Jordan
139-162
Abstract Views : 977
Download :0
10.21608/aja.2018.17324

Green Supply Chain Management (GSCM) and its Impact on Improving Quality Services for Egyptian Pharmaceutical Companies

Sayed Haroun Gomaa Abd EL-Hafiz (1)
(1) Higher Technological Institute in the Tenth of Ramadan, Egypt
147-180
Abstract Views : 1820
Download :0
10.21608/aja.2021.93945.1149

The Brand Involvement as a Mediator Between Sports Sponsorship and Jordanian Audience Behavior: Psychological-Communication Analysis

Iyad Al-Nsour (1) , Saud Alsahli (1)
(1) Imam Mohammad Ibn Saud Islamic University, Saudi Arabia
255-286
Abstract Views : 691
Download :298
10.21608/aja.2025.404536.1897

Satisfaction of the Patients about the Health Services Provided in the Primary Health Care Centers in Riyadh City

Hatem AlShehri (1)
(1) Majmaa University, Saudi Arabia
385-406
Abstract Views : 1136
Download :0
10.21608/aja.2021.190367

The Impact of Internal Marketing on the Quality of Services in the Saudi Telecom Sector: A Case Study on the Saudi Telecom Company (STC)

Atiyet Ben Amor (1) , Rehab Al-Morchadi (1)
(1) Shaqra University, Saudi Arabia
331-346
Abstract Views : 1605
Download :0
10.21608/aja.2022.163441.1325

Digital Insurance:A Case Study of Saudi Insurance Sector

Mohmmad Zayed (1) , Elsayed Elashkar (2) , Alaa Shoukry (2) , Hebatalla Hassan (3)
(1) King Faisal University, Saudi Arabia,
(2) King Saud University, Saudi Arabia,
(3) Taif University, Saudi Arabia
191-212
Abstract Views : 1379
Download :0
10.21608/aja.2019.27782

Customer Experiences: A New Perspective for Quality Services in Universities

Haneen Shoaib (1)
(1) University of Business and Technology, Saudi Arabia
279-296
Abstract Views : 834
Download :0
10.21608/aja.2021.206988

Impact of Hotel Service Quality on Attracting Tourist and Achieving their Loyalty: A Case Study of Hotel Industry in Kurdistan Region

Younis Ahmed (1) , Walla Al-jaf (2) , Dalia Faeq (2)
(1) University of Sulaimani, Iraq,
(2) University of Koya, Iraq
323-336
Abstract Views : 1006
Download :0
10.21608/aja.2020.131064

Impact of Digital Transformation on Internal Audit Quality

Mohammad Almarji (1) , Mousa Alrasheedi (2)
(1) General Authority for Food and Nutrition State of Kuwait, Kuwait,
(2) Ministry of Services and Information Technology State of Kuwait, Kuwait
61-78
Abstract Views : 2007
Download :0
10.21608/aja.2022.152077.1294

The Impact of the Transition to IFRS on Audit Firms in the Saudi Arabia

Sarah Mubarak Alharthi (1) , Abdullah Mansour Alsaadi
(1) Umm Al Qura University, Saudi Arabia
119-142
Abstract Views : 1015
Download :0
10.21608/aja.2024.263179.1579

The Impact of Digital Health on Excellence in Health Care Organizations: A Field Study by Application on Baheya Foundation for Early Detection & Treatment of Breast Cancer

Heba Atef Ahmed Mohamed (1)
(1) The Egyptian National University, Egypt
235-248
Abstract Views : 902
Download :0
10.21608/aja.2021.95987.1156

The Reality of Technology Incubators as a Mechanism to Enhance The Pillars of the Knowledge Economy in Saudi Arabia» An Applied Study of the Badir Technology Incubators

Anjom Osman (1) , Rania Zeyada (1)
(1) King Khalid University, Saudi Arabia
165-193
Abstract Views : 694
Download :0
10.21608/aja.2021.187466

Major Problems and Difficulties Facing Paramedics in the Saudi Red Crescent Authority: A Descriptive Study on a Sample of Paramedics in the Saudi Red Crescent Authority

Nader Aqili (1) , Jamal Al Amer (1) , Khaled Mashikhi (1) , Ahmed Hakami (1) , Abdel Rahman Zaghloul (1) , Hassan Suhani (1) , Talaat Aridi (1) , Musab Farhan (1) , Daief Al-Qahtani (1) , Muhammad Zaery (1) , Issa Shaybah (1) , Abdullah Tira (1) , Muhammad Shamakhi (1)
(1) Saudi Red Crescent Authority, Saudi Arabia
287-300
Abstract Views : 259
Download :180
10.21608/aja.2022.183164.1375

"The Role of E-government in Activating Knowledge Management To Raise the Efficiency of Government Performance in Egypt: Challenges and Axes of Reform"

Wael Aly (1)
(1) High institute of management sciences and foreign trade, Egypt
177-202
Abstract Views : 1521
Download :0
10.21608/aja.2022.223135

Human Capital Management in the Public Sectors within The Framework of the New Moroccan Development Model

Karim Mekkaoui (1)
(1) Mohammed V University, Morocco
349-364
Abstract Views : 780
Download :0
10.21608/aja.2023.214152.1457

The Commitment Degree of Islamic Banks in Jordan In Disclosing Social Responsibility in Their Published Financial Statement

Enas Alaboud (1) , Ayman Al Shanti (1)
(1) Al- Balqa Applied University, Jordan
3-22
Abstract Views : 674
Download :0
10.21608/aja.2018.17329
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Editor-in-Chief

  • Professor Dr. Adel Zayed
    Professor of Business Administration - Cairo University

Editorial Board

  • Professor Dr. Nasser Al-Hetlan Al-Qahtani
    Director-General of the Arab Organization for Administrative Development League of Arab States

Editorial Board

  • Dr. Refaat Al-Faouri
    Professor of Public Administration President of Yarmouk University Hashemite Kingdom of Jordan

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Journal Issue

Publisher: Arab Administrative Development Organization League of Arab States
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Language

  • العربية
  • English

Published Volumes

2018 - 2026

2026
Vol.46, No. 3, June (2026)
Vol. 46, No. 2, April 2026
Vol. 46, No. 1, February 2026
Early View - 2026
2025
Vol.45, No. 6, December 2025
Vol. 45, No. 5, October 2025
Vol. 45, No. 4, August 2025 Vol. 45 No. 4 (2025)
Vol.45 No.3. June 2025 Vol. 45 No. 3 (2025)
Vol. 45, No. 2, April 2025 Vol. 45 No. 2 (2025)
Vol. 45, No. 1, February 2025 Vol. 45 No. 1 (2025)
2024
Vol. 44, No. 6, December 2024 Vol. 44 No. 6 (2024)
Vol. 44, No. 5, October 2024 Vol. 44 No. 5 (2024)
Vol. 44, No. 4, August 2024 Vol. 44 No. 4 (2024)
Vol. 44, No. 3, June 2024 Vol. 44 No. 3 (2024)
Vol. 44, No. 2, April 2024 Vol. 44 No. 2 (2024)
Vol. 44, No. 1, February 2024 Vol. 44 No. 1 (2024)
2023
Vol. 43, No. 4, December2023 Vol. 43 No. 4 (2023)
Vol. 43, No. 3, September2023 Vol. 43 No. 3 (2023)
Vol. 43, No. 2, June2023 Vol. 43 No. 2 (2023)
Vol. 43, No. 1, March2023 Vol. 43 No. 1 (2023)
2022
Vol. 42, No. 4, December2022 Vol. 42 No. 4 (2022)
Vol. 42, No. 3, September2022 Vol. 42 No. 3 (2022)
Vol. 42, No. 2, June2022 Vol. 42 No. 2 (2022)
Vol. 42, No. 1, March2024 Vol. 42 No. 1 (2022)
2021
Vol. 41, No. 4, December2021 Vol. 41 No. 4 (2021)
Vol. 41, No. 3, September2021 Vol. 41 No. 3 (2021)
Vol. 41, No. 2, June2021 Vol. 41 No. 2 (2021)
Vol. 41, No. 1, March2021 Vol. 41 No. 1 (2021)
2020
Vol. 40, No. 4, December2020 Vol. 40 No. 4 (2020)
Vol. 40, No. 3, December2020 Vol. 40 No. 3 (2020)
Vol. 40, No. 2, June2020 Vol. 40 No. 2 (2020)
Vol. 40, No. 1, March2020 Vol. 40 No. 1 (2020)
2019
Vol. 39, No. 4, December2019 Vol. 39 No. 4 (2019)
Vol. 39, No. 3, September2019 Vol. 39 No. 3 (2019)
Vol. 39, No. 2, June2019 Vol. 39 No. 2 (2019)
Vol. 39, No. 1, March2019 Vol. 39 No. 1 (2019)
2018
Vol. 38, No. 4, December2018 Vol. 38 No. 4 (2018)
Vol. 38, No. 3, September2018 Vol. 38 No. 3 (2018)
Vol. 38, No. 2, June2018 Vol. 38 No. 2 (2018)
Vol. 38, No. 1, March2018 Vol. 38 No. 1 (2018)
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Publisher: League of Arab States, Arab Organization for Administrative Development.

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